So Dunkin Donuts has a sign that reads something to the effect of "If you do not receive an accurately priced receipt, your order is free." I noticed that the register worker was going so fast that he was not handing any receipt at all to anyone. When I did not receive my receipt I asked about the deal for my order to be free and if I should be getting my money back. I was told that the sign only applies if you actually get a receipt. That's total bull. They simply use the sign as a marketing gimmick knowing that no one will challenge it because of the same reason they aren't giving out the receipts. Everyone at Dunkin Donuts is in a rush. Anyway, I just thought I would point out this ridiculous practice.
For that, Dunkin Donuts gets a BITTER.
Friday, June 3, 2011
Dunkin Donuts - Free Order Scam - Bitter
Labels:
deceptive marketing,
dunkin donuts,
false advertising,
free meal,
receipts,
scam
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Thanks for pointing this out, and I totally agree with you. I just ran into this issue yesterday. Didn't get a receipt with my order and I had to ask for one and then also asked to speak to the manager. Of course, the manager wasn't at the location at the time. I called this morning to speak with the manager and was told this "free order" only applies if the receipt is inaccurate. So I questioned further, "If I don't get a receipt, then how do I know it's inaccurte." She replied "Good point." Exactly!
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